Behavioral Health Group

Administrative Support

Job Locations US-TN-Memphis
Posted Date 3 months ago(8/29/2020 9:00 PM)
Job ID
2020-4259
# of Openings
1

Overview

Behavioral Health Group (BHG), a leading provider of opioid addiction treatment services. BHG provides medication assisted treatment and counseling services in a conventional outpatient setting.

 

At BHG, we are committed to the belief that addiction is a brain disease, not a moral failing.  We are committed to treatment that embodies Hope, Respect, and Caring.

Responsibilities

The Administrative Support Specialist is responsible for managing patient flow in the office, by moving patients through a predetermined schedule of appointments. The Administrative Support Specialist should understand his/her own limitations, seeking advice and assistance when necessary. Specific duties may include, but are not limited to the following: 

  • Welcome patients and visitors to the treatment center in person and on the telephone; answer inquiries or refer questions to the appropriate staff member
  • Maintain the front desk area in a neat and orderly condition
  • Assist other staff members with duties as workload dictates 
  • Validate patient’s acceptance into our treatment program by checking identification, discussing financial arrangements and performing general clerical work and filing
  • Complete insurance verification and collect co-pays
  • Assist patients in completing insurance forms for submission as needed
  • Provides positive customer relations in dealing with patients, families, physicians, members of the healthcare team, referral sources, services agencies and others.
  • Maintain appropriate supplies inventory for all laboratory procedures
  • Manage monthly patient lists for medical testing and follow-up testing
  • Adheres to all department/facility policies
  • Additional responsibilities as assigned

Qualifications

  • High school graduate or equivalent
  • One year full time experience as a Medical Receptionist or similar role
  • Ability to communicate effectively both verbally and in writing
  • Knowledge of basic office and computer skills 
  • Ability to pay close attention to detail
  • Remain calm in stressful situations

 

GREAT Opportunities -- Our Team Members are motivated self-starter’s who excel in a fast-paced environment and become a valued member of our team.

 

GREAT People -- Our staff has a passion to be the best, sharing a strong work ethic and dedication to providing world-class support to the teams in the field who serve our patients every day!

 

GREAT Support -- We recognize that our success, and that of our patients, relies on the quality of our Team Members. Once we have identified and hired a new Team Member, we work diligently to keep their skills and talent engaged by providing the systems, tools and training necessary.

 

#CB

#IND

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