Behavioral Health Group

Patient Financial Coordinator

Job Locations US-VA-Virginia Beach
Posted Date 3 weeks ago(5/17/2020 4:44 PM)
Job ID
2020-3921
# of Openings
1

Overview

Behavioral Health Group (BHG), a leading provider of opioid addiction treatment services. BHG provides medication assisted treatment and counseling services in a conventional outpatient setting.

 

At BHG, we are committed to the belief that addiction is a brain disease, not a moral failing.  We are committed to treatment that embodies Hope, Respect, and Caring.

Responsibilities

Under general supervision, performs general business office functions that may include some or all of the following: billing and claim submissions; charge capture and payment posting; insurance verification and eligibility; obtaining pre-authorization; counseling patients and families on insurance and payment issues; and account follow-up and payment resolution. As necessary, assists patients and families with obtaining community resources including, but not limited to, housing, transportation, and financial support.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensures all insurance, demographic, and eligibility information is obtained from all patients and entered into the PMS system in a timely and accurate manner.
  • Update all patient demographic, insurance and authorization information as necessary.
  • Confirms and verifies patients insurance and eligibility information via phone and/or payer portal access.
  • Obtains pre-authorization of services and/or referrals for all required services prior to scheduled appointment.
  • Collects and reviews all patient insurance information and completes insurance forms. Collects co-pays, deductibles and other out of pocket amounts at the time of visit.
  • Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations.
  • Scan a copy of all insurance cards and authorization documentation to the patients account.
  • Answer all in-coming calls
  • Schedule appointments.
  • Check in patients for appointment
  • Perform other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS:
High School Diploma or equivalent required. Minimum three to five years medical business office experience.

 

GREAT Opportunities -- Our Team Members are motivated self-starter’s who excel in a fast-paced environment and become a valued member of our team.

 

GREAT People -- Our staff has a passion to be the best, sharing a strong work ethic and dedication to providing world-class support to the teams in the field who serve our patients every day!

 

GREAT Support -- We recognize that our success, and that of our patients, relies on the quality of our Team Members. Once we have identified and hired a new Team Member, we work diligently to keep their skills and talent engaged by providing the systems, tools and training necessary.

 

 

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